🍪 Cookie Policy

At District 34 we use cookies to understand how our site is being used, by you, our visitors, and therefore what to continue doing and what to change.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.



What are the different types of cookies?

A cookie can be classified by its lifespan and the domain to which it belongs. By lifespan, a cookie is either a:

  • session cookie which is erased when the user closes the browser or
  • persistent cookie which remains on the user's computer/device for a pre-defined period of time.


As for the domain to which it belongs, there are either:

  • first-party cookies which are set by the web server of the visited page and share the same domain
  • third-party cookies stored by a different domain to the visited page's domain.



How can you control cookies used on the District 34 website?

For all cookies that are essential to the running of this website your visit is taken as your consent for the use of these cookies. If you object, please do not visit this website.


For all non-essential cookies you have the option to opt-in to their use through the cookie bar that pops up automatically when you visit the District 34 site.


For more details on managing cookies please visit www.aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.



Cookies used on the District 34 website

Here is the detail on our third-party cookie providers, how their cookies help us and how you can learn more about them.



Display Cookies

These are first party session and persistent (lasting up to one year) cookies which are used to ensure the best browsing experience on a compatible browser when you view our website on different devices or browsers.



ActiveCampaign

ActiveCampaign is our email marketing and CRM (Customer Relationship Management) platform. We use it to share useful information with our customers to help them progress on their journey to homeownership.


This is a third-party provider, so for their Cookie Policy, please see: ActiveCampaign’s Cookie Policy


Airtable 

District 34 use Airtable to manage our website and customer profiles on our website. 

This is a third-party provider, so for their Cookies please see the Airtable Cookie Use page.


Crisp

Crisp’s cookies are used to provide chat functionality on the District 34 website and enable us to provide webpage-based support. 

This is a third-party provider, so for their Cookie Policy, please see Crisp’s Cookie Policy.


Google Ads

We use Google Ads data and cookies for ad personalisation and measurement to see which parts of our advertising are the most effective and to show relevant advertising to users who visit our site and then go elsewhere on the internet. Using these cookies allows District 34 to effectively re-target users with homebuying information we think they will find useful.


This is a third-party provider, so for their Cookie Policy, please see: Google Ads’ [Cookie Policy][(https://policies.google.com/technologies/ads?hl=en-US)



Google Analytics

These are first-party session and persistent (lasting up to two years) cookies which are used to collect information about how visitors use our website. These cookies identify unique visitors and views to the website in addition to how users reach our website. This tracked information is stored within our Google Analytics account and we use this information to compile reports that help us improve our website and the information we offer.


For their Cookie Policy, please see: Google Analytics’ Cookie Policy



Hotjar

These are first-party session and persistent (lasting up to one year) cookies which collect information about how visitors use our website. These cookies identify unique visitors and views to the website in addition to how users reach our website. This tracked information is stored within our Hubspot account and we use this information to compile reports that help us improve our website and the information we offer.


For their Cookie Policy, please see: Hotjar’s Cookie Policy



Hubspot

These are first-party and third-party session and persistent cookies that store a unique ID string for each chatbox session. This allows the website support to see previous issues to provide better support. The cookies also monitor the effectiveness of our marketing efforts by identifying behaviour across multiple marketing channels.


This is a third-party provider, so please see: Hubspot’s Privacy Policy and Cookie Policy



Facebook and Instagram

These are first and third-party session and persistent cookies that are used to deliver advertisements products such as real time bidding from third-party advertisers. They also allow District 34 to monitor the effectiveness of our own online advertising campaigns through Facebook and Instagram.


Please see: Facebook’s Cookie Policy and Instagram’s Cookie Policy



Stripe

These are essential first-party and third-party session and persistent cookies that allow for the running of the website, formatting it for mobile use and ensuring that payments can be made without storing any debit or credit card data.


Please see: Stripe’s Privacy Policy and Cookie Policy


Trustpilot

These are third-party cookies that allow us to display our Trustpilot reviews on our website. 

Please see: Trustpilot’s Privacy Policy and Cookie Policy.


Typeform

These are third-party session and persistent cookies (lasting up to ten years) associated with the forms you may complete on our website (which are powered by Typeform). These cookies are for Segment and Amplitude analytics in respect of such forms, and track your interaction with our forms and website, count how many people have visited our forms and website, track and collect data about usage of our forms and website, and log distinct users.


This is a third-party provider, so for their Cookie Policy, please see: Typeform’s Privacy Policy and Cookie Policy